In order to fulfill licensing transactions or provide service to you as a customer, Language City collects information including, without limitations, name, address, e-mail address, and telephone number. Any data we request that is not required will be specified as voluntary or optional. We collect such information as part of the registration and/or order processes.
Language City will not sell, share or rent your personally identifying information obtained online to outside third party. Language City may share personally identifiable information with our 3rd party authorized agents in order to contact you, process and deliver your order(s).
Language City continually strives to maintain compliance with legal regulations. If we become aware of or have a good faith belief that we must disclose information about you in connection with an investigation of fraud, piracy, or other unlawful activity, we will disclose specific information about you to the appropriate legal authorities in order to protect the users of our Web site, the site, and/or the public.
California Online Privacy Protection Act Compliance
Because we value your privacy, we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into their control panel and going to the ‘edit profile’ page. (If they are a registered user)
One of our highest priorities is to provide you with a secure online experience. It is our belief that your privacy and security are of the highest importance and therefore we have devoted a great deal of effort toward ensuring the protection of your personal information.
These security measures include: password protected directories and databases to safeguard your information, SSL (Secure Sockets Layered) technology to ensure that your information is fully encrypted and sent across the internet securely or PCI Scanning to actively protect or servers from hackers and other vulnerabilities.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via SSL technology and then encrypted into our payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
When accessing our Website, Language City will learn certain information about you during your visit. How we will handle information we learn about you depends upon what you do when visiting our site.
If you visit our site to read or download information on our pages, create an account or place an order, we collect and store only the following information about you:
1. The name of the domain from which you access the Internet. 2. The date and time you access our site. 3. The Internet address of the website you used to link directly to our site. 4. Name. 5. Address. 6. State. 7. Country. 8. Phone. 9. Email address
If you identify yourself by sending us an e-mail containing personal information, then the information collected will be solely used to respond to your message.
The information collected is for statistical purposes. Language City may use software programs to create summary statistics, which are used for such purposes as assessing the number of visitors to the different sections of our site, what information is of most and least interest, determining technical design specifications, and identifying system performance or problem areas.
For site security purposes and to ensure that this service remains available to all users, Language City uses software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.
Language City will not obtain personally-identifying information about you when you visit our site, unless you choose to provide such information to us, nor will such information be sold or otherwise transferred to unaffiliated third parties without the approval of the user at the time of collection.
No credit card details are stored once your order has been processed. The collect of credit card information are for the sole purpose of completing a transaction only. This is why you can save your favourite delivery address but need to enter your card details each time you order.
Language City maintain physical, electronic, and procedural safeguards to secure your personal information while visiting our site. The personal information we collect is stored within secure databases. As appropriate, we and our authorized 3rd party affiliates use security measures consistent with industry standards, such as firewalls and encryption technology, to protect your information. Unfortunately, no data transmission over the Internet can be guaranteed as completely secure. So while we strive to protect such information, we or our authorized 3rd party affiliates cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.
Language City will never ask you through email to provide personal information including credit card numbers, passwords, bank account numbers, ATM pass codes or social security numbers. The best way to protect yourself from phishing scams is for you to avoid supplying personal information to any email request. If you believe the request might be legitimate, please call the company’s customer service department to verify this before providing any information, but do not use phone numbers contained in the email (if any are included).
A NOTE TO UNDER AGE VISITOR
In accordance with federal law, we do not knowingly collect personally identifiable information from children under age 13 without the verifiable permission of a parent or guardian.
If you are under age 13, you are welcome to browse our web site. However you are not permitted to use any of the features of our site that require the collection of any personally identifiable information.
If we determine that we have erroneously collected a child’s information, we will immediately undertake to delete that data from our records.
Language City does not sell products to children, but it sells them to adults, who can purchase products with a credit card. If you are under 18, you may shop at Language City only with involvement of a parent or guardian. Language City and its affiliates reserve the right to refuse service, remove or edit content, or cancel orders in their sole discretion.
Children’s Online Privacy Protection
I. Purpose of Policy
Language City values and respects the privacy of children. The purpose of this policy is to describe Language City‘s commitment to respect and protect the privacy of personal student information and to comply with the Children’s Online Privacy Protection Act (“COPPA”).
II. Operator Information
Language City is an online service that offers and provides interactive online classes for students who are seeking language classes. Language City collects and maintains children’s personal information through its website and online services directly from children and parents. Language City’s contact information is as follows:
6330 Green Valley Circle, Suite #205
Culver City, CA 90230, USA
contact @ Language-City.com
III. Types of Information Collected
Language City collects and maintains information provided by its students on its website. Some of this information collected may be personally identifiable information. The kinds of information collected by Language City from children include a child’s full name, online pseudonym or username, email address, date of birth, gender, billing address, and photographs, videos, or audio files which may contain the child’s image or voice. Personal information is collected directly from the child and directly from the parent.
There is also information about a student’s computer hardware and software that is automatically collected by Language City. This information can include: an IP address, browser type, domain names, access times and referring web site addresses. This information is used by Language City for the operation of the service and to maintain quality of the service.
Once a student has enrolled to take classes with Language City, Language City creates an account in its online course management system. Students have access to their account and can edit their account information, which may include the personal information listed above.
Language City does not require a child to disclose more information than is reasonably necessary to participate in Language City’s services.
IV. Storage of Information
Language City contracts with Zoho CRM to keep all personal information in a secured database. Only the Language City administrators have access to the secured database. This information is stored indefinitely. Language City strives to provide a safe, secure environment by attempting to limit access to the Language City database to legitimate users, but Language City cannot guarantee that unauthorized parties will not gain access.
V. Use of Information and Sharing Information
Language City uses the information collected solely for purposes of offering and providing interactive and educational online classes to students. Language City does not sell any personal information collected from students.
Language City discloses personal information collected from students to third parties to set up student accounts to use third party educational services. The kinds of businesses to whom Language City discloses personal student information includes, but is not limited to: (1) Moodle, a web application that provides an open-source learning platform; (2) Electa, a webinar and virtual classroom software program; (3) Discovery Education, which provides interactive content and services including videos; (4) VoiceThread, a web-based communications network; (5) BrainPOP, an educational video program; (6) Plato/Edmentum, an online lesson coursework program; (7) TreeRing, a program for creating yearbooks online, and (8) Youth Leadership Initiative, an electronic student congress system.
Language City will also disclose the student’s information, if required to do so by law. Language City will not trade, sell, rent, lease, or otherwise share the student’s information to anyone, or let anyone use it except if the student and the parent have authorized its use.
The parent of the child has the option to agree to the collection and use of the child’s information without consenting to the disclosure of the information to third parties and with the knowledge that exercising such option may affect the child’s ability to participate in the third party educational services.
VI. Online Tracking
VII. Internet Security
Language City is concerned about safeguarding the confidentiality of student information and provides safeguards to protect information Language City processes and maintains. However, Language City urges students and parents to take every precaution to protect personal data on the Internet as no security system can prevent all potential security breaches. Please take proactive steps to secure personal data, such as frequently changing passwords.
VIII. Links to Third Party Sites
Language City’s website may contain links to other sites, including links to third party educational services, textbook websites, online programs, software, and other websites. Please be aware that Language City is not responsible for the content or privacy practices of such other sites. Language City encourages students and parents to learn about the privacy practices and policies of those companies.
IX. Parental Discretion
Language City will not require a child to disclose more information than is reasonably necessary to participate in Language City’s services. At any time, parents have the right to determine how their child’s personal information will be used in the following ways:
•The parent(s)/legal guardian(s) can review their child’s personal information;
•The parent(s)/legal guardian(s) can direct Online G3 to delete the personal information;
•The parent(s)/legal guardian(s) can refuse to allow any further collection or use of the child’s information; and/or
•The parent(s)/legal guardian(s) can agree to the collection and use of their child’s information, but choose not to allow disclosure to third parties.
If parent(s)/legal guardian(s) refuse to allow any further collection or use of the child’s information or the disclosure of personal information to third parties, it is with the understanding that the child may be limited in his or her participation in Language City’s educational services.
To request any of the actions described above, the parent must submit a written request by email to Language City. More information about parental discretion can be found on our Direct Notice to Parents.
X. Changes to Policy
Language City may periodically update this policy.
XI. Contact Information
If you have any questions or concerns about Language City’s privacy practices, please contact us.
Language City is the one destination for homeschoolers who want to learn a foreign language in a fun environment.
Meet online every week with other homeschoolers from all over the country to learn a foreign language with the very best French, Spanish & Chinese teachers in the nation.
Why Choose Us
- Learn a language in a fun and easy way.
- What you learn is relevant; lessons are made simple and are more accurate than anywhere else.
- All classes are recorded and can be watched on demand 24/7.
- Learn from the very best teachers in the nation.
- Get plenty of extra information to continue learning in between classes.